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Thank you for contacting Ninja Division US!

Please note that due to Ninja Division's company-wide reorganization, our customer service bandwidth is extremely limited at the moment, we thank you for your patience.

We appreciate you taking the time to visit Ninja Division US today. If you have any questions about your order or any of our products, please do not hesitate to contact us.

To expedite response time please include your order number, full name, mailing address, and account email address.

You can also e-mail us at

Shipping Status

Before contacting us about the shipment status of a current order, please read our Shipping Policy.

Kickstarter Inquiries

Before contacting us, please read our Kickstarter Information page to see the steps we are taking to fulfill our outstanding Kickstarter campaigns.

If you need to update your Kickstarter shipment information, please contact us and we will be happy to update your address. Please make sure you update the default address on your account first.

If you are contacting us about a Kickstarter order status or update, we are not currently able to respond individually. We will provide shipment updates when they become available on your projects Kickstarter page.

We remain committed to providing backers with their rewards and will post new updates to Kickstarter as information becomes available.

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